This page contains useful and relevant information for assessors already contracted by Norwegian Accreditation (NA), and persons who wants to become assessors. The bullet point list contains all documents and forms you will need during your assignments with NA. With contracted assessor, we mean all contracted personnel performing assessment assignments for NA. Interview with technical assessor Interview with technical assessor Karin Toska Interview with technical assessor Lars André Dahle Competence To ensure sufficient access to qualified assessors, Norwegian accreditation shall always have updated information on contracted assessors’ competence. At least every third year, assessors will be asked to update their CV and a competence form. Any changes of competence in the meantime shall be reported to NA. Contact information is listed below. Competence forms reflect in which areas the contracted assessor has his or her competence. Documentation must include: Formal competence and experience. Information on which accreditation standards the assessor has been trained to assess by, and/or is experienced in assessing by. Approval as an assessor by other European accreditation bodies (if applicable). This documentation is, combined with other elements, NA’s decision basis for approving assessors. Need for new assessors Norwegian accreditation needs technical experts to contribute to assessments of accredited organizations or organizations applying for accreditation. Accreditation is an independent evaluation of the competence, integrity and independence of an organization. Assessment is performed against demands in different accreditation standards within different accreditation areas. Read more about this on our customer site (Norwegian only). Each accredited organization has a scope describing which of their activities have been assessed by NA to be in compliance with the applicable accreditation standard. Scope of accreditation is normally granted based on standard methods, laws, regulations and directives. Read more about scopes of accreditated CABs. As a contracted assessor you will be a part of an assessor team that assesses if an organization meets requirements expressed in the relevant accreditation standard. The assessor team consists of a lead assessor and one or more contracted assessors or experts. Lead assessor is an expert on management systems and related requirements. Lead assessor is in charge of all the assessment processes the assessor team performs. Assessments are generally performed on site at location of the organization, and travel must be expected. Are you interested? If you would like to be considered to be contracted as an assessor, send your updated CV to firstname.lastname@example.org. Requirements to become a contracted assessor Experience and competence in one’s own field of expertise. Education level: at least a bachelor’s degree, in addition to relevant experience. In special cases the demand for formal competence can be waived. Knowledge of the relevant accreditation standard. Prerequisites for contracting Technical assessors and experts are contracted to perform assessments for Norwegian accreditation, either as private persons or by their employer. To become an assessor, you need to: Familiarize yourself with Terms and conditions for framework agreement on Norwegian Accreditation assessement services, and Guide for Norwegian Accreditation assessors. Sign framework agreement, where hourly rates are agreed upon (hourly rates will be compared to other assessors with similar expertise). Sign a confidentiality agreement issued by Norwegian accreditation. Familiarize yourself with Vilkår for å være akkreditert and Vilkår for bruk av Norsk akkrediterings logo i akkrediteringsmerker og for henvisning til akkreditering og god laboratoriepraksis (GLP). These, and other area specific documents necessary to perform assessments, are found here. Planning of assessment visits Date(s) and duration of each assessment visit is normally planned three to six months prior. Norwegian Accreditation seeks to find dates that suit all involved parts: lead assessor, contracted assessor(s)/expert(s) and accredited organization or organization applying for accreditation. If a contracted assessor/expert identifies conditions that may affect the objectivity necessary for a particular assessment situation, this must be communicated to Norwegian accreditation as soon as possible. In addition to the framework agreement, one agreement is prepared per assignment. This agreement contains an estimate of expected hourly duration. A standard estimate for a one day, on site assessment, is 20 hours. This estimate includes preparation, assessment and report. Travel time comes in addition and is remunerated at half the hourly rate. Contracted personnel will be asked to specify the use of invoiced hours. Read more about invoicing in Payments. Any questions can be directed to one of Norwegian Accreditation’s project coordinators, or please send an e-mail to: email@example.com General description of an assessment visit An assessment visit consists of three main parts: Preparation Assessment Reporting and evaluation of corrective actions 1. Preparation Contracted assessors/experts will receive: Reports, including nonconformities and corrective actions, written by Norwegian Accreditation’s assessors from the last assessment. Documentation or access to documentation from the organization. Required documentation is listed in Conditions for accreditation. Overview of changes in the organization since last assessment visit. Report template to be used during and after the assessment visit. Scope of accreditation. For test laboratories this document will include information of when a method was last assessed. Contracted assessors/experts are encouraged to make suggestions for areas to observe. Final agenda for the visit is issued by lead assessor, based on suggestions from the assessor team, findings in prior assessments and time since last an activity or method was assessed. Agenda is issued no later than a week before the assessment visit. It is not expected that contracted assessors/experts have read all available documentation from the organization. It is, however, expected that documentation relevant for activities or methods to be observed, is well prepared. Lead assessor invites to an assessor meeting close to the assessment, to clarify and discuss any questions. Further, lead assessor can always be contacted with questions related to the assessment. 2. Assessment The purpose of assessment is to consider whether activities performed by the organization, and as listed in their respective scope of accreditation, is in accordance with the accreditation standard and other normative documents (where relevant). In addition, implementation of the organization’s own procedures among its employees is to be assessed. Opening meeting Assessments begin with an opening meeting, containing: Presentation of the purpose and extent of the assessment. Presentation of the assessor team and the organization’s key personnel. Clarification of that the assessor team is to indicate during the assessment, whether a finding is a nonconformity or in compliance with the requirements. How nonconformities are graded. Confidentiality and the Public Access to Information Act (offentleglova). Confidentiality for all that the assessors see, hear and have read during preparations and assessment. All reports, recommendations and nonconformities, written by the assessor team are publicly available information through requested access to public electronic postal journal (offentlig elektronisk postjournal, OEP). Present agenda and organize who talks to whom, and where and when. After the opening meeting, contracted assessors/experts assess different technical areas by talking to approved personnel, observing activities (for example method demonstration), and controlling relevant registrations related to competence, procedures, processes, equipment, reports, certificates and more. Assessor meeting During the assessment day at least one assessor meeting is usually held. The purpose of this meeting is to clarify whether an observation complies or not, and to formulate any nonconformities. Nonconformities are sent to lead assessor prior to the end meeting. All nonconformities shall be paragraphed against a given requirement in the accreditation standard, or a normative document issued by Norwegian accreditation. End meeting The end meeting is a formal meeting where presence of the organization’s management is required. As a minimum, the end meeting will contain: Appreciation of the facilitation of the assessment. Expression of the assessor team’s overall impression of the accredited activity of the organization. Presentation of nonconformities. It might be necessary to prepare for objections from representatives from the organization. Agree upon a deadline for the organization to provide cause analysis and corrective actions for all nonconformities. Questions and comments. 3. Reporting and evaluation of corrective actions After the assessment, all assessors write a report. The report shall include observed areas and findings, both in compliance with requirements and descriptions of nonconformities. Contracted assessors/experts have focused on technical demands, process and competence requirements and base their report on this. Lead assessor will mainly have focused on the management system. As the written reports are open for public access, care needs to be taken when providing sensitive information such as names, confidential information and plans for expansion. Contracted assessors/experts send their reports to lead assessor for approval. Lead assessor compiles all reports and send to the organization. By deadline, contracted assessors/experts receive cause analysis and corrective actions either directly from the organization or from the lead assessor. Evaluation of whether cause analysis and corrective action is sufficient is written in the report, including recommendation of whether the nonconformity can be closed. Lead assessor makes the final decision about the status of nonconformities, before reporting back to the organization.